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    "result": {"data":{"page":{"data":{"title":{"text":"Returns and Exchanges"},"description":{"html":"<ul><li>We do <strong>ACCEPT RETURNS OR EXCHANGES WITHIN THE EUROPEAN UNION</strong> of any of our products.</li><li>The refund will be for the value of the purchase excluding 5% third part commissions, with the original payment method within 14 days starting from the date the parcel was received. </li><li>The products must not have been used or washed. The tags must be  attached and all the accessories must be returned (linen bags,  additional gifts, etc) .</li><li>After 7 days your purchase cannot be returned or exchanged.</li><li>Shipping expenses for returns or exchange reasons must be paid by the customer.</li><li>To proceed with the return or exchange please communicate first to <strong>info@cabuyahandmade.com</strong><br /><strong>In the email include:</strong></li></ul><ol><li>Purchase number</li><li>Customer name </li><li>Reason: exchange or return </li><li>For exchange: include all the details of the new product you would like to change and we will verify its availability.<br /></li></ol><ul><li>Remember that purchases outside the European Union are final. Therefore returns or exchanges <strong>are not allowed</strong>.  <br /><br /><em><strong>Important notes: </strong></em></li></ul><ol><li><em>Up until we receive the returned product in our offices it will be under your responsibility.</em></li><li><em>Products under promotion or discount are final.Therefore returns or exchanges are not allowed. </em></li><li>When you purchase PRE-SALE products, you are agreeing to the delivery times specified before payment, therefore we DO NOT provide refunds on this type of purchase.</li></ol><p><strong><em>¿How does the exchange of defective merchandise work?</em></strong></p><ul><li><em>If you receive a defective or incomplete product  please contact us right after you  open the parcel.</em></li><li><em>Refunds or exchanges after 24 hours of the reception of a non informed defective product  are not allowed. </em></li><li><em>As quality and precaution measure for both part we always take several photos of the product and parcel the moment is sent.</em></li></ul><p></p>"}}}},"pageContext":{"id":"bb2ceac1-2380-54fe-9c48-0dd6a4b10214","translations":[{"path":"es/cambios-y-devoluciones","nativeName":"Español"},{"path":"returns-and-exchanges","nativeName":"English"}],"lang":"en-gb","prismicId":"YLPoyhAAACEAL1H-","prismicIdRegexStr":"/YLPoyhAAACEAL1H-/","templateName":"LegalPage","lastPublicationDate":"2022-05-21T17:30:41+0000","pagePath":"returns-and-exchanges"}},
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